avataa.ai value
Key avataa.ai use cases are traffic monetization, CSP digitalization, and sustainable growth through Digital Twins and automation.
QUALITY OF SERVICE CONTROL
Customer: Communications Authority of Kenya (CAK)

Result
Unprecedented visibility into service quality for sustainable network operation
Solution
avataa’s ZT SaaS automatically detects SLA breaches in operator networks country-wide
Challenge
The regulator needs to see near-real-time performance to control the quality of services delivered on the networks in Kenya
DEPLOYMENT AUTOMATION
Customer: Nokia

Challenge
Strict KPI-based SLAs from the customer result in constant fines and low profitability in RAN swap and management of the network for Nokia
Solution
avataa’s RPA software-as-a-service offer for assurance and deployment automation
Result
Minimized SLA breaches by over 50%. Reduced the number of engineers required for the task by 80%
AUTOMATIC INVENTORY
Customer: Vodafone
Challenge
RAN network was built with 4 different vendors - Ericsson, Huawei, Nokia, and ZTE. Standardization required
Solution
avataa’s ZT for automatic network inventory and configuration management
Result
Over 100 engineers connected through a single environment, centralizing multi-vendor infrastructure management
CONFIGURATION AUDIT
Customer: Umlaut Germany (offers advisory and engineering services to clients all over the world)

Challenge
Configuration Audit is an essential, but costly part of Umlaut’s network management services
Solution
avataa’s software-as-a-service that can accommodate UMLAUT’s audit requirements worldwide
Result
Traditional configuration audit and optimization services, as well as new offerings to UMLAUT’s portfolio
NEW VENDOR INTRODUCTION

Customer: A1

Challenge
A1 selected a new vendor for full RAN-Core-Transport network swap, cloud technologies introduction and pioneering features deployment.
Solution
avataa’s ZT tracks everything that the vendor does , ensuring unbiased KPI non-degradation
Result
Physical and virtual NE monitoring, IT infrastructure monitoring performance - faults - configuration. Optimization algorithms. Northbound configuration application
CUSTOMER EXPERIENCE MANAGEMENT
Customer: An operator in Europe

Challenge
Customer Experience Management required for technical and marketing purposes. Real-time location, traffic and network analytics required.
Solution
avataa’s LM for Service KPIs, User KPIs, and Terminal KPIs
Result
Unifies SaaS for Customer Experience, troubleshooting, marketing, VIP, Call Center, and Management teams
Digital twins for cost and profitability management
Reports
Data ingestion
Analytics
Data source
Validation and gaps identification, data consistency management
Data upload automation with ML-based classification
  • Revenue and expense allocation to products and services
  • Cost calculation with breakdown through Digital Twins
  • Expense distribution between recipients/products/ business functions
Budget allocation process
Integration with existing systems (SAP, Oracle, billing, etc.)
Manually collected data from users (Excel, Outlook, etc.)
less than 6 months in a multi-billion customer for all product lines
Up to 25% cost reduction in the first year with avataa.ai
Efficiency
Time
ML-based fraud analytics
BI / Dashboards
AR/VR and 3D maps